BND is committed to ethical journalism, as detailed in the Media, Entertainment and Arts Alliance’s code of ethics. This includes a commitment to honesty, accuracy, fairness and disclosure of relevant information; emphasising a person’s characteristics only when relevant; attributing information to its source wherever possible; disclosing conflicts of interest; using fair, honest and responsible means to obtain information; not plagiarising; respecting people’s right to privacy; and correcting factual errors.
Content by BND is of a general nature only and neither represents nor is intended to be specific advice on any particular matter. We strongly suggest that no person should act specifically on the basis of the information contained herein but should seek appropriate professional advice based on their own personal circumstances. Although we consider the sources for this material reliable, no warranty is given and no liability is accepted for any statement or opinion or for any error or omission.
Advertisement Disclaimer:
BND includes advertising and promotional material provided by advertisers. We do not recommend or endorse any advertiser, its products or services and we ask that you contact the advertiser directly if you have any queries or concerns regarding the content of any advertisement.
In some instances, we feature, promote or sponsor special events, offers, competitions and other activities conducted by third parties, online or offline. Advertisements within content may also contain offers which you can accept by clicking through to the advertiser’s website or we may display links and pointers to third-party websites. Third party websites and offers do not form part of our business and we do not accept any responsibility for them. The advertiser is solely responsible to you for the delivery of any goods or services which are the subject of any such offer which you may purchase on the third-party website. If you contact a third-party using functionality provided by Ballina News Daily, you do so at your own risk and we do not accept any responsibility for any communications or transactions between you and the relevant third party.
How is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect may include: names, addresses, email addresses, phone and facsimile numbers. This Personal Information is obtained in many ways including interviews, correspondence, by telephone, by email, via our website www.ballinanewsdaily.com.au, from your website, from media and publications, from other publicly available sources and from third parties. We don’t guarantee website links or policy of authorised third parties. We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained.
- For a secondary purpose that is directly related to the primary purpose.
- With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised use.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. We will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information we may require identification from you before releasing the requested.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Complaints policy
Readers have a right to contact BND to seek a correction, clarification or retraction of an article, or to provide advice for future reference.
Readers who are dissatisfied with our response to a complaint may escalate it further if they choose.
If you feel BND has breached the Local and Independent News Association’s editorial standards, you may contact that organisation at lina.org.au/contact
Corrections or clarifications may be provided when a factual error has been made. BND is committed to correcting such errors online, and making note of any such corrections or clarifications in the relevant article.
Articles may be retracted, or removed from public view, at the editor’s discretion. Retractions may not immediately affect Google or other search results.
Policy Updates
These policies may change from time to time and are available on our website.
Complaints and Enquiries
Complaints should be made in a respectful, not an abusive or threatening, way. If you have any queries or complaints about our policies please contact us at:
Ballina News Daily
U2 33 Grant St
Ballina NSW 2478
